Online Help Desk

JD Edwards Experts. Always On.

Online Helpdesk

Online Helpdesk

Imagine having a JD Edwards specialist at your side during your work hours, ready to give you insights on how that new feature works, assisting you with your questions, writing articles, creating podcasts and videos.

Cloud Content Platform

By using our Cloud platform, you'll get the best-curated information about JD Edwards, as well as articles and simplified video tutorials, all searchable. If you can’t find what you need, simply contact us via chat, and we will respond immediately. This way we can provide better personal customer support at scale. Simple like that!

Here at innova9, our customers are our number one priority. We know every client is unique, so we deliver personalized content based on the user’s needs. At the user’s level, at the user's pace.


Service Price Subscription Features
Online Help Desk Starts at $55.00 Per user per month
  • Real time chat support
  • Email support
  • Phone support
Cloud Content Platform $500.00 Unlimited users per month
  • Personalized portal with logo and visual identity
  • Content tailored based on search / requests
  • Videos showing the new capabilities
  • Weekly podcasts about JD Edwards
  • Resides on user's JD Edwards E1 Pages


Online Help Desk Demo

Are you curious in how this would work in your organization? Do you want to see how we operate and how we can bring things on a larger scale?